Burning Sensation

We want to reassure you there is nothing wrong with the product. Cliradex normally has a fresh, cooling sensation. If you are experiencing a "burning" sensation, this may be because the skin is compromised somehow.  A useful analogy would be like putting alcohol on a wound.

Here are a few tips if you have sensitive skin:

1. Avoid using Cliradex right after bathing.  Skin pores may be exfoliated and are more exposed than usual.
2. Wipe gently with Cliradex.
3. Avoid direct contact with your eyes.  Keep eyelids gently closed when using Cliradex.

We recommend that during the application:

1 - Close your eyes firmly without squinting too much.

2 - Gently wipe Cliradex across the lid and surrounding skin. Don't try to press too much on your eyelid skin or into the eye's corner (caruncle).

3 - Allow Cliradex to air dry briefly (30s) before opening eyes.

If your results don’t improve, then please do not continue to use Cliradex, as you may have a skin allergy to essential oils.

Should you have any other questions or concerns, please do not hesitate to contact us at info@cliradex.com.